A Toolkit for Mobile App Development for Ending Violence Against Women

HCD (Human-Centered Design)

Human-Centered Design is a framework for designing solutions that are responsive to the unique needs and aspirations of the people they are meant to serve. While HCD methodology can be applied in many different formats and frameworks, this toolkit is based on the framework created by IDEO.org and used widely across the international development sector.

Human-Centered Design Methodology

IDEO’s HCD Field Guide serves to help organizations “hear the needs of constituents in new ways, create innovative solutions to meet these needs, and deliver solutions with financial sustainability in mind.” With this in mind, the VXW Award leveraged HCD to help activists:

Based on the experience of using HCD in this context, The Asia Foundation decided to publish a “refined” HCD Toolkit to help other individuals and organizations who wish to design mobile applications apply the methodology for EVAW or another similar context.

Toolkit Refinements

This toolkit layout follows the basic structure of the HCD model promoted by IDEO.org, which guides solutions designers through the process of HEAR, CREATE and DELIVER. The “refined” process outlined here recommends a series of simplified steps, tools and activities for designing mobile apps during each of these phases. The steps are outlined in a way that requires minimal technical knowledge, and can be applied for the design of any mobile app that seeks to serve a human-centered problem.

The toolkit also encourages an extra set of tips and examples to consider when tailoring the process to the unique sensitivities of EVAW. These considerations are presented as case studies, examples, stories and tips throughout the toolkit.

Some specific “refinements” are outlined below:

If you wish to learn more about our experience and learning throughout the HCD process, we welcome you to review our , which documents key lessons learned and recommendations.

Other HCD Resources

You may also find it useful to reference other design toolkits, HCD resources and online courses for more ideas and insights. Here are several examples:

Toolkits

Courses

Let us know what you think!